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Building a Successful Business and Iowa Law
CRN: 26401
Location: Ankeny-Bldg 5
Course/Section: COSM905 200
Date: 03/30/2020 - 03/30/2020
Room: 
Instructor: Deal Viola
Time: 09:00AM - 03:30PM
Days: Monday
Contact Hrs: 6 hours
Course Description:
This course will help participants understand how to make a successful salon business. Topics such as building clientele, marketing strategies and tips to make your business successful will be discussed. We will also discuss how to manage customer complaints effectively, identifying the situation and figuring out the real issue so that you can find a solution. You will learn the six point system for handling customer complaints. Lastly, the class will focus on the latest revisions to the Iowa Cosmetology rules as well as the most frequent concerns of licensees. This class fulfills the two hours of Iowa Law required by the Cosmetology Arts and Science Board. This class will be held in Building 5, Room 1240D-G on the Ankeny Campus. A boxed lunch will be provided with registration.
 
Available Seats: 35     Fees: $100.00
 
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