Welcome to DMACC Continuing Education
Workplace Conflict Solutions Certificate (Online) | |
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CRN: 27486 Location: Online Course/Section: SFTV514 201 Date: 04/02/2018 - 06/29/2018 Room: Instructor: Co-Sponsored * Time: Days: Contact Hrs: 48 hours |
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Description: | |
In today's business environment, employers expect employees to have a solid set of interpersonal skills. The ability to solve problems quickly and effectively is a critical interpersonal skill well worth developing. First, find out how to deal with difficult personalities and broach challenging subjects in the workplace. Gain skills to be an effective team member and leader in the workplace by taking control of the conversation, managing your reactions, and navigating problematic interactions with ease. Then understand how to approach the delicate matter of bullying in the workplace. Both females and males need to understand about relational aggression in the workplace. Finally, develop problem solving skills and find out how to recognize problems and deal with them more appropriately. You will take home techniques relevant for any organization or group context, but can also be easily adapted to work at an individual level. Please watch for your invitation email from teacher@ugotclass.org in your regular or junk mail within a few days of enrolling. Registration closes on class start date. | |
Available Seats: 98 Fees: $495.00 | |
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